We would like to inform you that it is now possible to apply for a refund for an already paid parking permit for electric vehicles online directly in your Client Zone.
Application procedure:
- after logging in to the Client Zone, click on the “Cancellation-electric vehicles” field to open a window with a menu in which you select the parking permit for which the refund is to be made;
- in the “New end date” field, select the current date on which you are requesting the refund (the date must be within the validity period of the authorisation);
- Electric vehicles with EL series CZ registration plate: fill in only the account number for the refund (be sure to include the text “refund the full amount” in the note);
- Electric vehicles without EL series registration plate: fill in the account number, insert a scan of the ORV (“technical certificate”) – which will indicate the fulfilment of the category condition (in the note, include the information “refund the full amount”);
PLEASE NOTE: In case of a refund to an overseas account, please visit the parking permit office in person.
- check the details carefully and then click on the “Submit”;
- now just wait for the application to be processed – the indicative time for processing and reimbursement is 30 days from the approval of the application.
You can also apply for a refund for a parking permit issued in this way at the parking permit office of the district (for which the parking permit was issued) upon presentation of: the ORV (“technician’s ticket”). Only the holder of the parking permit or another authorised person may apply for a refund.
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