Other questions

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Parking can also be paid for with another Online payment method.

The issuing offices are the departments for issuing parking permits for the municipal districts where ZPS (Paid Parking Zones) have been implemented.
The addresses and opening hours of these offices can be found here or directly on the municipal district websites.

Delivery takes place in the so-called delivery boxes, which are distinguished from the regular blue, purple and orange paid parking zones by the vertical traffic sign P – RESERVÉ, which is supplemented by an additional table with the text "Zásobování".

If the location of the delivedy boxes does not suit you, it is also possible to park directly in the paid parking zone after paying for a short-term parking permit. In the case of purple and orange zones, you can make a payment via a parking machine or you can use one of the online payment methods that will allow you to pay the parking fee in the blue zone as well.

It is also possible to delivery outside the operating hours of the paid parking zone. Long-term parking permits for delivery purposes are not issued.

A caregiver parking permit serves for a caregiver (generally a family member) who does not have permanent residence in the given zone and who provides for the basic needs of the person being cared for.

The holder of the parking permit is a citizen with permanent residence in the given area who has reached the age of 80 or who has been granted a care allowance of at least level III and who is also not a holder of a resident parking permit. The permit is issued for a max. of 3 vehicles and for at most 5 parking sub-zones.

There are "shared spots" for ZTP card holders in Prague reserved for the needs of those with physical disabilities. Parking in these spots is free for vehicles marked with an O7 parking permit. ZTP card holders are entitled to a Parking Permit for ZTP Holders (document only available in Czech) for a reduced price. Physically disabled citizens with permanent residence in a given area can also apply for a reserved parking spot (i.e. for a specific vehicle registration plate). These spots are established for a specific vehicle in accordance with Section 25 of Act No. 13/1997 Coll. on Roads and are exempt from paying a local fee for use of public space (more info here: Application for a reserved parking spot contract for a physically disabled person)

Find more information here.

A zero-emission motor vehicle is defined as a vehicle powered exclusively by electricity or hydrogen.

Please note: An EL-series licence plate does not automatically entitle one to a discount (discount does not apply to hybrid vehicles).

In order to be able to apply a 50% discount to long-term and short-term parking for a zero-emission vehicle, it must be registered in the system.

Zero-emission vehicles registered in the Czech Road Vehicle Register are automatically registered in the system, and data on these vehicles is regularly updated. New entries from the Register are loaded into the system with a delay of several days. You can check whether your vehicle is registered for a discount using the Registration check.

Vehicles with an EL-series licence plate do not automatically qualify for the discount. Not all vehicles with these plates are powered exclusively by electricity or hydrogen; some for example are hybrid vehicles. You can check whether your vehicle has been registered for a discount with Check Registration.

Eligibility for the long-term parking discount applies to residents (persons with a permanent residence), subscribers (persons running a business, companies with a registered office or branch), and property owners. More information can be found in the applicable sections of the Methodology for issuing of long-term parking permits (only CZ version).

If you are requesting a discount for long-term parking and your vehicle has already been registered, sign in to the Client Zone and the discount will be applied automatically when you submit an application for a parking permit. If your vehicle has not yet been registered, register it via the Registration Form and apply for a parking permit immediately thereafter. These applications will be processed by the parking permit issuing office together.

A permanent change is possible in the following cases:

• You are applying for a permanent change from a vehicle not eligible for a discount to a zero-emission vehicle. In this case, the zero-emission vehicle discount will not be taken into account and the price difference will not be refunded. If the difference is significant, we recommend terminating your original parking permit at Parking permit issuing office and applying for a new one with the discount.
• You are applying for a permanent change from one zero-emission vehicle to another (i.e. both vehicles are eligible for the discount). You can check whether the vehicle is registered for the discount with the Check Registration service. If your new vehicle is not yet registered, register it using the Registration Form.

A permanent change is not possible if your are applying for a change from a zero-emission vehicle to a vehicle not eligible for the discount. Here it is necessary to terminate the original permit at Parking permit issuing office and apply for a new one for the standard price.

If you are applying for a discount for short-term parking and the vehicle has already been registered, use the Online Parking Machine or one of the other Online Payment Methods. If the vehicle plate number is already registered in the system, a 50% discount will be deducted from the fee automatically. If your vehicle has not yet been registered, register it via the Registration Form.

After registering successfully, the discount can be applied in all Paid Parking Zones in Prague.

Please note: Parking machines on the street do not provide the discount.

If your vehicle plate is not registered (Check Registration), proceed as follows.

On the Vehicle Registration form:

• fill in the vehicle’s licence plate number and choose the country
  • for the Czech Republic, enter the number of the ORV (vehicle registration certificate, sometimes called the “technical licence”) and upload its first page as an attachment
  • for other countries, enter the ORV number, VIN, and fuel type, and upload the pages of the ORV that contain those items (typically both pages of the ORV)
• enter your e-mail to receive notifications on the state of your application (optional)
• check off the reCAPTCHA verification and click the Submit button

As soon as we verify your application (it can take roughly 5 working days), we will send a notification to the provided e-mail address. If you do not provide an e-mail address, you can check the state of your application with Check Registration.

A registration application for a zero-emission vehicle can also be submitted at any Parking permit issuing office.

Zero-emission vehicles registered in the Czech Road Vehicle Register are automatically registered in the system, and data on these vehicles is regularly updated. New entries from the Register are loaded into the system with a delay of several days. You can check whether your vehicle is registered for a discount using the Check Registration.

For foreign licence plates, registration using the form is required to obtain a discount. Thus it is always necessary to attach the vehicle registration certificate (“technical licence”) with the registration number, VIN, type of fuel and licence plate number. If the certificate does not include English, we ask for a certified translation to be attached. You can check whether a vehicle has been registered for the discount using Check Registration.

You can check whether your vehicle has been registered on the list of low-emission vehicles using Check Registration. If you provided an e-mail address when registering, you will receive a notification by e-mail.

Mopeds, two-wheeled motorcycles and powered cycles can park in the whole parking zone system for free without needing to be registered.

Parking in paid parking zones

• Using a parking machine
  • You can find them in purple and orange zones.
  • You can use coins, a payment card or a QR code to pay.
• Using the app Online parking machine
  • You can pay conveniently by card right from your mobile phone, tablet or computer.
  • You can find the application right on our website or download it onto your mobile phone from the App Store/Google Play.
• Using other online payment methods

Parking at P+R lots

• Using the automatic checkout machine
  • A parking slip is issued when entering the lot; parking is paid for before leaving.
  • Coins, banknotes or a payment card can be used to pay.
  • The parking lot must be left within 15 minutes of paying.

• Using the app Online parking machine
  • You can pay conveniently by card right from your mobile phone, tablet or computer.
  • You can find the application right on our website or download it onto your mobile phone from the App Store/Google Play.

As a visitor from out of town, you can pay for a short-term parking permit at a parking machine or by online payment methods. You do not need any documents to make such a payment.

Parking in paid parking zones

The price for an hour of parking in paid parking zones varies depending primarily on the location.

Here is an excerpt from the parking permit price list, where you can find the price of short-term parking for all types of zone, including weekends and holidays. You can check the price for parking on a specific street or parking zone on the map by clicking on the relevant colour-coded section.

Parking at P+R lots

The price for parking at a P+R lot depends on the duration of parking and the location of the lot. For the first 24 hours of parking, visitors pay CZK 50/100 depending on the location.

You can find more detailed information on the price and hours of individual parking lots on the page P+R (Park & Ride).

Parking in paid parking zones

• Using a parking machine
  • You can find them in purple and orange zones.
  • You can use coins, a payment card or a QR code to pay.
• Using the app Online parking machine
  • You can pay conveniently by card right from your mobile phone, tablet or computer.
  • You can find the application right on our website or download it onto your mobile phone from the App Store/Google Play.
• Using other online payment methods

Parking at public lots (only selected garage spots and parking spaces)

• Using the automatic checkout machine
  • A parking slip is issued when entering the lot; parking is paid for before leaving.
  • Coins, banknotes or a payment card can be used to pay.
  • The parking lot must be left within 15 minutes of paying.

As a visitor from out of town, you can pay for a short-term parking permit at a parking machine or by online payment methods. You do not need any documents to make such a payment.

Parking in paid parking zones

• The price for an hour of parking in paid parking zones varies depending primarily on the location.
• Here is an excerpt from the parking permit price list, where you can find the price of short-term parking for all types of zone, including weekends and holidays. You can check the price for parking on a specific street or parking zone on the map by clicking on the relevant colour-coded section.

Parking at public lots

• The price for parking at public lots depends on the duration of parking and location of the lot.
• You can find more detailed information on the price and hours of individual parking lots on the page Public lots.

To obtain a residential parking permit, it is necessary to present one's ID card, in order to verify the applicant's identity and their residence in the given municipal district for which the parking permit is intended, and the vehicle registration certificate ("technical certificate"). If the vehicle is not registered to the applicant, a document proving use of the vehicle is required (a legal relationship to the vehicle, e.g. a lease/credit agreement, confirmation of income from self-employment under the Income Tax Act, vehicle rental agreement).

• Online
  You can arrange parking through the Client zone through the application My Account. To register you can use the Citizen Identity or the customer service line at the telephone number +420 257 015 257, every workday from 8:00 to 20:00.
• In person
  You can get a parking permit in person at the parking permit offices of the respective municipal districts.

Here is an excerpt from the parking permit price list, where you can find the exact price of permits for your municipal district. The permit prices are determined by the following factors:

• the category of parking permit
• the parking area and price category
• the duration
• the number of vehicles per applicant

For example, an annual parking permit for a resident of Prague 5 costs CZK 1200 for the first vehicle for a large parking area, or CZK 600 for a small parking area.

• Online
  You can arrange parking through the Client zone through the application My Account. To register you can use the customer service line at the telephone number +420 257 015 257, every workday from 8:00 to 20:00.
• In person
  You can get a parking permit in person at the parking permit offices of the respective municipal districts.

In order to obtain a subscriber parking permit, the applicant must have their registered office or place of business in the given municipal district. For a parking permit to be issued, it is necessary to present a certificate of incorporation (excerpt from the Commercial Register, Trade Licence, articles of association, etc.), any valid proof of the address of the establishment and the vehicle registration certificate ("technical certificate") listing the business as the owner. If the vehicle is not registered to the applicant, a document attesting use of the vehicle (a legal relationship to the vehicle, e.g. a lease/credit agreement, vehicle rental agreement) must be produced.

Here is an excerpt from the parking permit price list, where you can find the exact price of permits for your municipal district. The permit prices are determined by the following factors:

• the category of parking permit
• the parking area and price category
• the duration
• the number of vehicles per applicant

For example, an annual parking permit for a business owner in Prague 5 costs CZK 7000 for the first vehicle for a large parking area, or CZK 3500 for a small parking area.

• Online
  You can arrange parking through the Client zone through the application My Account. To register you can use the Citizen Identity or the customer service line at the telephone number +420 257 015 257, every workday from 8:00 to 20:00.
• In person
  You can get a parking permit in person at the parking permit offices of the respective municipal districts.

In order to obtain a parking permit as a property owner, it is necessary to submit an identity card to verify the applicant, in the case of a business, an excerpt from the Commercial Register or Trade Register or another certificate of incorporation, an excerpt from the Land Register, and the vehicle registration certification ("technical certificate"). If the vehicle is not registered to the applicant, a document on use of the vehicle is required (a legal relationship to the vehicle, e.g. a leasing/credit agreement, rental agreement, confirmation of income from self-employment, vehicle rental agreement, etc.).

Here is an excerpt from the parking permit price list, where you can find the exact price of permits for your municipal district. The permit prices are determined by the following factors:

• the category of parking permit
• the parking area and price category
• the duration
• the number of vehicles per applicant

For example, an annual parking permit for a property owner in Prague 5 costs CZK 7000 for the first vehicle for a large parking area, or CZK 3500 for a small parking area.

Mopeds, two-wheeled motorcycles and powered cycles can park in the whole parking zone system for free without needing to be registered.

Commuter (Park and Ride) lots that are located around Prague in the immediate vicinity of public transport.

The use of these lots is tied to public transport. Currently there are lots located by the metro at the locations: Černý Most – parking garage, Černý Most 2, Holešovice, Depo Hostivař, Prague Congress Centre, Ládví, Letňany, Nové Butovice, Opatov, Rajská zahrada, Skalka 1, Skalka 2, Westfield Chodov, Zličín 1 and Zličín 2. Additional P+R lots: Běchovice, Běchovice – střed, Braník, Nádraží Hostivař and Radotín are tied to train connections and the P+R lots: Kotlářka, Troja and Zahradní Město to tram lines. You can find more information on the options for using these lots on the website of TSK Praha.

K+R (Kiss and Ride) short-term stopping spots are located by several metro and railway stations. They serve for picking up and dropping off persons whom the driver of a passenger automobile is driving to or from public transport. They are not to be used for long-term parking.

You can use parking spaces and garages run by the City of Prague, i.e. public lots. Long-term parking is possible at these lots with a signed lease agreement. You can find information on concluding a lease agreement, the application form and a list of lots on the page Public lots.

The current list of P+R lots can be found on the page P+R (Park & ​​Ride), and the list of public lots can be found on the page Public lots.

In the case of a duplicate or unauthorised charge made by card, contact your bank and ask for the Chargeback service. In the claim is valid, the bank will refund it to you.

Refund guide

To pay for short-term parking online, use one of the apps operated by the City of Prague or our contractual partners. You can find their list on the Payment for parking page.

If payment of the parking fee in a parking machine by card does not go through properly for some reason and the payment is not made, it will not be charged either, thus no money will be taken from the account. The amount will remain in the reservation, which will expire in a few days, the money will not be transferred from the account.

For any refund claims, wait for your bank statement and if the payment was indeed deducted from your bank account, contact us at the helpline or by e-mail.

In order to pay for a short-term parking permit, make use of other options, payment by coins, or use the QR code located on the side of the parking machine. Alternatively, you can use the apps run by the City of Prague or our contractual partners. You can find a list of these on the page Payment for Parking.

Yes, all equipment, including parking machines, meets ČSN 12 414 and issues a receipt on the amount paid for parking that meets all the requirements of a simplified tax document.