Frequently Asked Questions Payment methods

Payment methods

What online payment methods can be used to pay?

The PID Lítačka mobile application is a comprehensive companion to travelling around Prague and Central Bohemia. In addition to searching for the fastest connections and easy purchasing of tickets, it can also display currently free parking spots at P+R lots and paid parking zones, including navigation.

The app can also be used to make a direct "one-click" payment for parking in paid parking zones using a payment card, Apply Pay or Google Pay, manage vehicle registration plates, set notifications for an expiring permit and also easily renew it.

Simplify your travel around Prague with Citymove. Park in peace even in blue zones, track their position live, buy tickets or make use of shared electric scooters. With a single click you can also extend your parking time and not have to rush to the fill the meter. And for electric vehicle drivers we now also display PRE charging stations.

Services in Citymove:
Payment for parking, public transport and tickets, special offers, shared electric scooters, carsharing, charging stations, smart parking notifications, COVID testing sites.

The goal of the Moje Praha mobile app is to make it easier for all citizens to find their way around the city. We developed the app so as to offer the most relevant and up-to-date information in order to make your life in Prague as easy as possible. Thus it provides you with essential information on public space, parking zones and how to pay for parking, traffic information, cultural current events, and of course contacts and opening hours for public offices and other practical information.

Park smart. Pay by mobile phone and only as much as you have to. Quick, easy and with the option of prolonging your parking at any time. Even from the office, restaurant or waiting room. Just a few clicks and you'll have a parking meter in your phone, tablet or computer.

Cooperation offer - OpenHouse

Do you operate a payment portal/application for online payments for services in Prague and have an interest in expanding the ranks of our partners? More information is available here.


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Are parking fees subject to the scheme of Electronic Registration of Sales (EET)?

Under Section 12 of Act No. 112/2016 Coll., on Electronic Registration of Sales (as amended), the revenue of self-governing territorial units, i.e. municipalities, is not subject to registration of sales. This means that even though the City of Prague, which runs the parking system, takes in cash revenue, it is not subject to the Electronic Registration of Sales scheme.

Information on the above and the grounds for exempting municipalities from the obligation to register sales electronically can be found on the site of the Financial Administration of the Czech Republic.

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The parking machine rejected my card payment, what should I do?

If payment of the parking fee in a parking machine by card does not go through properly for some reason and the payment is not made, it will not be charged either, thus no money will be taken from the account. If the amount is displayed in the payment reservations or account movements, it is still not a reason to panic or file a claim.

For any claim that needs to be filed, it is recommended that you wait for your bank statement and only if the payment is truly charged and drawn from your bank account, then contact us on the helpline or by e-mail.

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The virtual parking meter doesn't save the payment card information on iOS devices.

Some mobile internet browsers (e.g. Safari, Chrome) allow you to browse websites in a "privacy mode". In this mode, the storing of certain information is generally restricted, so it may occur that it is not possible to save your payment card info, password or email address. We recommend checking whether your browser has anonymous mode turned on (according to the instructions of the internet browser you are using).

Setting up and using the virtual parking meter is only possible with anonymous mode turned off.

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How many parking permit offices are there and where are they found?

Permit offices are set up in every municipal district that has parking zones. There are thus multiple sites for issuing parking permits, at least one per district where zones have been established. The addresses and opening hours of these offices can be found here or directly on the municipal district websites.

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How is the security and protection of personal data in the central information system ensured?

All data is immediately anonymised or erased immediately after use. The Personal Data Processing Principles at the City of Prague Technical Administration of Roads are available here.

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Do the new parking machines issue proof of payment (for corporate accounting purposes)?

Yes, all equipment, including parking machines, comply with ČSN 12 414 and issue a simplified tax document on the price paid for parking, which naturally must meet the requirements of a simplified tax document.

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How is my personal data processed?

Personal data is processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation; also "GDPR") and furthermore in compliance with the relevant national legislation on personal data protection, in particular Act No. 110/2019 Coll., on Personal Data Protection.

The Personal Data Processing Principles at the City of Prague Technical Administration of Roads are available here.

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